Support Center
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Frequently Asked Questions
Find answers to the most common questions about Tutor Deck
Help Center
Important information you need to know about Tutor Deck
Tutor Profile
- All tutors are active FEB UI students with good academic records
- Tutors are selected based on GPA and teaching ability
- All tutors have experience in the subjects they teach
- Reviews and ratings help you choose the best tutor
Payment Method
- Payments only can be made via bank transfer
- Payment confirmation through WhatsApp
- Safe and transparent payments with transaction proof
- Refunds available under certain conditions
Refund Policy
- Refund requests must be submitted within 24 hours of payment
- Full refunds available if session has not yet started
- Partial refunds for sessions that don't meet satisfaction
- Contact our support team for refund processing and details
Contact Us
Have questions or need help? Contact us through one of the platforms below and we'll respond promptly.
Become a Tutor
Are you a student at FEB UI with strong academic performance? Join our platform as a tutor and help fellow students while earning extra income.